Donna Dobbs Design ships to the East Coast of Australia only (please email us for special request) using Fastway Couriers.
Shipping cost will be determined once checkout is complete and rates will vary on location, size and quantity of headwear. (Shipping cost within Australia is approximately $15.00 - $25.00.) Standard delivery items within Australia are usually 3-7 business days.
Orders are processed Monday through Friday (excluding public holidays) and are shipped within 48 hours of placement, subject to the item being in stock. If for any apparent reason the item has already been sold, you will be notified immediately and a full refund will be issued. This is a guideline, we strive to produce and ship the pieces as quick as we can. If you require your hat by a specific date please contact us before ordering.
We are not responsible for lost or stolen packages or packages delayed in transit. Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
Customers must provide complete and accurate details when making purchases. Donna Dobbs Design is not liable for an incorrect delivery address being given at the time of purchase. If an order is returned to Donna Dobbs Design due to an incorrect delivery address having been given by a customer, the cost associated with correcting and re-shipping the order is the responsibility of the customer.